During our discovery call, I would have communicated with you by email, and instructions on next steps will be included in my communications.

You can also email me at gneeta.coach@gmail.com to let me know that you are interested in starting your coaching journey with me.

Alternatively, you can fill out the contact form here.

Our main method of contact will be by email. Alternative methods will be discussed during the discovery call.

I will email you a copy of the Coaching Agreement which is a contract that you will need to read, sign, and send back to me.

You will also receive a Client Registration form which you will need to complete and send back to me.

Once you have completed the paperwork and sent them back to me, I will contact you regarding arranging your first coaching session.

You will be given instructions once the coaching agreement contract has been agreed and signed.

Once agreed on a time and date, I will email an MS Teams link for virtual sessions, or make arrangements to meet you for a face to face meeting.

You will be notified in advanced by email and/or text of all coaching appointments.

Yes, but only on request for individual, virtual sessions only.

I appreciate that full time Professionals and Executives do not have the capacity or time to commit to coaching during work hours.

If you require coaching outside of normal work hours, please discuss this with me during the Discovery call.

Please note that out of hours rates will apply.

Please contact me to discuss your needs here.

UK Virtual coaching sessions:

Virtual individual or team sessions are delivered via MS Teams. You do not have to have Microsoft Teams to participate, as you can join the meeting from your web browser.

UK Face to Face coaching sessions:

If you live in South East Wales. I can arrange face to face sessions. I can visit you at your home or office, but the space must be confidential.

I can travel to other areas of the UK, however this would need to be discussed and agreed in advanced.

Non-UK Virtual coaching sessions:

If you live outside of the UK, the sessions will be held via MS Teams. You do not have to have Microsoft Teams to participate, as you can join the meeting from your web browser.

Group or Team coaching sessions: Group or team workshops, webinars or sessions will be held as agreed per contract.

Please contact me to discuss your needs here.

Individual coaching sessions on average are 90 minutes long.

In my experience, the capacity to concentrate and engage fully expires within 90 minutes.

Intensive sessions can last up to 2 hours and are available upon request.

Team sessions, webinars, workshops, and keynote speech durations will depend on the time allocated as agreed per contract.

Please contact me to discuss your needs here.

Group and team coaching sessions and workshops can be delivered face-to-face or virtually.

If you are based in South East Wales, I can visit your office, place of business or events venue.

Alternatively, team sessions can be delivered virtually via MS Teams.

If the venue is elsewhere in the UK, I would recommend that you contact me directly about your requirements.

Outside of the UK, group sessions will be held virtually via MS Teams. A virtual invitation via email will be available to send to all attending delegates.

Any questions? Please contact me to discuss your needs here.

It depends on what your needs are and what has been contractually agreed in terms of duration.

Workshops are priced at half day or full day rates.

Contact me if you have any questions.

I would recommend that you bring a notebook, a few pens of various colours (or highlighters) and a cuppa to each session.

You may be given pre-session work. I recommend that this should be completed and brought into the session.

There are a few things to consider when maximising your coaching experience.

This is what I expect from my clients:

• ENGAGEMENT – Try to be fully engaged, committed, and focused during the process, and in making the necessary changes.

• ATTENDANCE - You need to attend all sessions or provide a minimum 24 hour notice when cancelling or rearranging a session.

• PREPARATION – Try to complete and prepare all the work or targets set before the next the session.

• BE OPEN-MINDED – Try to be open-minded to accept your issues and make the necessary changes. If you are not willing to change, coaching will not work for you.

• RESPONSIBILITY – Try to acknowledge and take responsibility for your decision-making and actions going forward.

• EMOTIONAL MATURITY – Try to regulate your own emotions by mentally and emotionally preparing yourself for each session.

• CONFIDENTIALITY - You need to respect that each session is a confidential and safe space to reflect and discuss.

• RESPECT - You need to respect the professional relationship with your coach in terms of language, behaviour, and attitude.

I do not offer refunds on coaching services. I am here to coach you to your highest level of success, and part of that is requiring a commitment from you that you are fully invested in your coaching package.

It is to your benefit to decide before purchasing your coaching package and committing to work with me that I am the right coach for you.

Please see the refund policy.

Individual coaching sessions require a minimum of 24 hours prior notice for cancellation and rescheduling.

Rescheduling of a missed session will be at the agreeable time of the Coach.

Coaching sessions that are not cancelled within advanced 24 hours, will be forfeited from the total package and the Client will be charged and invoiced for the missed session.

Bookings for team or group webinars, workshops, public speaking bookings for events, conferences, meetings, retreats, away days, educational sessions; or any booking involving more than one individual in attendance, will require a 14 day cancellation notice.

Refunds will not be offered.

Rescheduling of the event can be made if the event is cancelled by a minimum 14 day notice only.

For international or national events, the client will be held liable for any pre-booked travel or hotel costs incurred in preparation for the event attendance. Details will be as per contract.

None.

As a coach, I make no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered.