Information (documented or verbal) that a client shares during a coaching session is bound by the principles of confidentiality set forth in the ICF Code of Ethics - https://coachingfederation.org/ethics/code-of-ethics

However, the coach-client relationship is not considered a legally confidential relationship (like the medical or legal professions), and thus communications are not subject to the protection of any legally recognised privilege.

Details regarding confidentiality will be outlined in my contract with you.

Please be aware that there are certain circumstances in which confidentiality can be legally breeched:

• The client presents an acute physical danger, threat or harm to themselves.

• The client presents acute physical danger, threat or harm to another individual or group.

• The client declares an issue that is a notifiable adult or child safeguarding issue.

In team or group settings, confidentiality is contracted at the beginning of the session between participants. It is expected that those who engage in team or group coaching sessions must respect the virtues of confidentiality to create a safe, facilitative platform for reflection, sharing and learning.

Yes.

I have provided individual career development, executive and leadership coaching within the NHS. I have coached clients and teams involving both clinical and non-clinical multi-disciplinary staff.

Majority of my coaching within the NHS has been pro-bono work required as part of my accreditation process.

I have conducted team development and leadership coaching programmes. Topics include value-based career development, team building through a variety of coaching methods, communication, stress management and burnout prevention, building personal and professional resilience, identification and utilisation of signature strengths and incorporation of tools to help highlight values, strengths, and leadership styles.

Privately, I have coached clients from healthcare, including Doctors (from training level, GP/Consultant and Medical Leadership levels), medical students, non-clinical staff, and allied health professionals in both Primary and Secondary Care.

Yes.

You do not need to be a Doctor or Healthcare Professional to work with me.

Outside of healthcare, to widen and developed my scope of experience, I have coached individuals and teams within Engineering, Law, Utilities, Finance, Human Resources, Public Sector, Business and Education.

Please email me or book a discovery call and tell me about what your specific needs are, and I will try my best to accommodate you.

Get in touch here.

No.

I am a university educated, experienced coach, and therefore I can coach within any industry.

The principles of coaching can be applied pan-industry and globally.

Yes.

My qualifications are globally recognised with the International Coaching Federation.

Therefore, I can coach individuals and companies both within and outside the UK.

International individual sessions will be conducted virtually.

I can arrange public speaking events and workshops in person outside of the UK. More information can be found on the public speaking page.

Please email me or book a discovery call and tell me about what your specific needs are, and I will try my best to accommodate you.

Get in touch here.

No, unfortunately I am not a Welsh speaker. All coaching sessions and communications are conducted in English.

As I am a business based in Cardiff, three is a Welsh-section of my website that provides a brief introduction to my coaching services.

My youngest client was 18 (career coaching) and my oldest client was 71 (career transition coaching and retirement planning).

As coaching is a contractual arrangement, the minimum age of engagement is 18 years, and there is no maximum age limit.

I can deliver group sessions for senior school or college level students organised directly with the educational institution. I would recommend contacting me directly about this.

Please email me or book a discovery call and tell me about what your specific needs are, and I will try my best to accommodate you.

Get in touch here.

I do not coach under 18-year-olds individually.

Group sessions or workshops can be arranged by an educational institution for senior school and college students only.

I would carefully need to consider coaching Doctors who are registered under the Cardiff and Vale University Health Board General Practice Medical Performers List.

As I am involved in performance investigations on behalf of the Health Board, there would be a potential conflict of interest for me to coach any GPs, Dentist, Community Pharmacists, Community Opticians, Community Nursing Practitioners, Primary Care clinical or non-clinical staff that have been or are undergoing any formal legal or regulatory processes and who work and/or are registered to the Cardiff and Vale area.

If you are concerned about a potential conflict of interest, please email me directly at gneeta.coach@gmail.com.

Please take the time to read through my website, videos and case studies.

You need to consider whether I am the right coach for you, as I do not offer refunds on my coaching services. View our refund policy here.

If you are still not sure, then book a discovery call. This is a free, 30 minute virtual session where you can ask me more questions, and I can ascertain whether coaching would be valuable to you or not.

There is no pressure and no obligation after the discovery call to sign up for formal coaching services.

This is an opportunity for us to meet, discuss your needs and ascertain whether coaching would be the best fit for you.

Book a discovery call here.

Alternatively, if you don’t fancy a discovery call, and just have a few questions, you can get in touch via my contact form.

My coaching service is underpinned by the International Coaching Federation Code of Ethics which outlines the core values, ethical principles, and ethical standards of behaviour for all ICF Professional Coaches. The ICF code of ethics sit in alignment with the ICF core coaching competencies, and can be found here: https://coachingfederation.org/app/uploads/2021/01/ICF-Code-of-Ethics-1.pdf.

As a Professional Member of the EMCC UK, I am a Global Code of Ethics supporter. This code aligns with the content and requirements set out in the Professional Charter for Coaching and Mentoring. This charter, drafted in accordance with European law, is registered on the dedicated European Union database, which lists self-regulation initiatives in Europe. Further information can be found here: https://emccuk.org/Public/Public/Accreditation/Global_Code_of_Ethics.aspx

I am registered with the Information Commissioner’s Office and I am committed to safeguarding your personal information and complies with current data protection legislation including GDPR. I will not sell, distribute, or lease your personal information to third parties (including your employer) unless we have your permission or are required by law to do so.

The Data Protection Act 1998 (the DPA) is based around eight principles of good information handling. These give people specific rights in relation to their personal information and place certain obligations on those organisations that are responsible for processing it. Further information can be found at Guide to the UK General Data Protection Regulation (UK GDPR) | ICO.

Please see the Privacy Notice located on the website footer.

Yes.

Yes.

Please see the EDI policy located on the website footer.